Customer Information FAQs

Whether you are an experienced engineer planning for your next installation this is your first sewage treatment system experience, choosing t...

Here at Direct Drainage we have a comprehensive in-house knowledge of waste water treatment processes, pumping stations, separators and rain water ...

All products supplied through Direct Drainage are genuine spare parts from leading manufacturers. Every product carries a minimum of a twelve-month...

We always try to keep our prices as competitive as possible, and actively monitor competitor websites. If you find a price for the same product che...

At Direct Drainage, we are committed to recycling packaging and packing materials wherever possible. We receive regular stock deliveries of spare p...

For deliveries within the UK, we use Royal Mail, Fedex and ParcelForce. Where items are sent directly from our suppliers they will use their own co...

The term ‘RA Dalton’, ‘Direct Drainage’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is RA Dalton Ltd, Burtree Ford, ...

5 key facts you may not know about Direct Drainage We are the trading arm of RA Dalton, Klargester’s number one accredited installer – although ...